terms of service

Effective Date: May 12, 2026

Hi, we are Juls Del Mar (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, products, services, and online store hosted through Shopify.

By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Eligibility

By using this website, you represent that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products and Services

We sell jewelry and related products through our website and may also provide custom jewelry, repairs, resizing, consultations, and other related services.

We reserve the right to:

  • Refuse service to anyone
  • Limit quantities purchased
  • Modify or discontinue products without notice
  • Cancel orders at our discretion

All product descriptions, pricing, and availability are subject to change without notice.

3. Pricing and Payments

All prices are listed in U.S. dollars.

Payments are processed securely through Shopify and/or third-party payment processors integrated with Shopify. By submitting payment information, you authorize us to charge the applicable payment method for your order.

We reserve the right to cancel or refuse any order suspected of fraud, unauthorized activity, or pricing errors.

4. Shipping and Delivery

Shipping times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Carriers
  • Weather conditions
  • Customs processing
  • Incorrect shipping information provided by customers
  • Events beyond our control

Risk of loss and title for products pass to the customer upon delivery to the shipping carrier.

Customers are responsible for ensuring shipping addresses are accurate before completing purchases.

5. Returns and Exchanges

Returns and exchanges are subject to our posted Return Policy.

Custom-made, engraved, resized, altered, or personalized items may be non-refundable unless defective or required by law.

To request a return or exchange, customers must contact us within the timeframe stated in our Return Policy.

6. Custom Jewelry Orders

For custom jewelry projects:

  • Quotes are estimates and may change based on materials or design modifications
  • Deposits may be non-refundable
  • Production timelines are estimates only
  • Final approval of custom designs is the customer’s responsibility

Once a custom order enters production, modifications may not be possible.

7. Product Information and Jewelry Disclaimer

We make reasonable efforts to display product colors, sizes, gemstones, and materials accurately. However, actual products may vary slightly due to:

  • Screen settings
  • Lighting
  • Natural gemstone variations
  • Handmade craftsmanship

Carat weights, dimensions, and gemstone characteristics may be approximate unless otherwise specified.

8. Intellectual Property

All website content, including:

  • Logos
  • Product images
  • Designs
  • Text
  • Graphics
  • Branding
  • Website content

is the property of [Your Jewelry Company Name] or its licensors and may not be copied, reproduced, distributed, or used without written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to the website or servers
  • Interfere with website security or operation
  • Submit false or misleading information
  • Use automated systems to scrape or copy website content

10. Third-Party Services

Our website may contain links to or integrations with third-party services, including Shopify, payment processors, analytics providers, and social media platforms.

We are not responsible for the content, policies, or practices of third-party services.

Your use of third-party services may also be governed by their own terms and policies.

11. Disclaimer of Warranties

Our website, products, and services are provided “as is” and “as available” without warranties of any kind, either express or implied, including warranties of:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

We do not guarantee uninterrupted or error-free website operation.

12. Limitation of Liability

To the fullest extent permitted by Texas law, [Your Jewelry Company Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Website use
  • Product purchases
  • Service delays
  • Lost profits
  • Data loss
  • Unauthorized access

Our total liability shall not exceed the amount paid for the applicable product or service.

13. Indemnification

You agree to indemnify and hold harmless [Your Jewelry Company Name], its owners, employees, affiliates, and service providers from claims, damages, liabilities, and expenses arising from your violation of these Terms or misuse of the website.

14. Governing Law

These Terms shall be governed and interpreted under the laws of the State of Texas without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved in the state or federal courts located in Houston, Texas.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes become effective upon posting to the website.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.